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CPE Test Engineer in Middletown, NJ at Genesis Networks

Date Posted: 9/26/2018

Job Snapshot

Job Description

  • Responsible for test planning and execution of RG (Residential Gateways) certification testing for consumer services
  • Identify key issues, open defects, work with the vendor for a resolution, validate and resolve the defects once fix is available in a labs-based environment
  • Understand and able to configure voice gateways with registrar server and troubleshoot connectivity issues
  • Able to read and analyze debug VoIP logs and open bugs with vendors
  • Provision and configure voip lines on RGs (Residential Gateways)
  • Thorough understanding of IP based network systems and protocols
  • Extensive knowledge of SIP protocol and related network components (Gateways, SBC, Proxy).
  • End to End call flow testing of VoIP services which may require coordination with other teams (Domestic and International)
  • Developing test scripts and plans; Perl and / or Shell scripting experience is a plus
  • Provide Lab environment test support
  • Deep understanding and debugging capabilities for SIP, RTP and WireShark traces/captures
  • Test SIP and RTP call traces and SIP call flow
  • Attend project meetings to review system and test requirements
  • Responsible for Tier 4 problem and troubleshooting/diagnosis and resolution
  • Provide production and escalation support to Operations and Service teams
  • Experience with tracing and troubleshooting VoIP sessions at the packet level
  • Experience in handling VoIP related automation test tools for call generation is a plus
  • Create and manage the plan for moving technical solutions to final production deployment
  • Assemble and coordinate the internal and external teams to gain consensus on deliverables from each team.
  • Collaboratively adapt existing and develop new project plans, processes and communication standards for the operations teams.
  • Manage the formulation and ongoing tracking of each project.
  • Assist with the development of reports, and the loading and configuration of demonstration data and systems.
  • Proactively manage changes in project scope, identify potential crises and devise contingency plans.
  • Own the communication and execution of solution hand-over to client services, service delivery, technology and other team members at designated milestones.
  • Develop and deliver progress reports, requirements documentation and presentations.
  • Test code, review, and recommend changes to technology stakeholders
  • Other duties as assigned

Job Requirements

  • BS Degree in computer science, network engineering, network security or project management
  • 3+ Years of experience in Microsoft project and Microsoft excel for project management
  • 2+ Years of database development experience
  • Problem solving, analytical and communication abilities
  • AT&T experience preferred

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